Access Statement for The Old Hall Hotel

It is our aim at the Old hall Hotel to cater for the direct needs and requirements of all our guests and visitors. This statement aims to set out the current provisions and facilities we are able to offer to our customers.

• We are situated in the centre of Buxton opposite the Pavillion Gardens and Opera House. We are also located within 5 minutes walk of the town centre.
• There is a train station within an 8 minute walk of the hotel, or a short taxi journey.
• There are a number of local taxi services that have accessible taxis if required, we can supply contact numbers from reception.
• There are a number of bus stops within 5 minutes walk from the hotel with frequent bus services.
• This statement, any menus and information can be provided in large print if necessary.
• Our website - www.oldhallhotelbuxton.co.uk- provides pictures of a selection of our rooms and facilities and further information about the hotel.
• You may contact us by telephone, letter, email or fax. Please see 'contact information' section.
• Please be mindful when booking accommodation that whilst we do have a lift to access all floors of the hotel it is situated in an old lift shaft and therefore the entrance is only 67cm wide, and the lift 70 cm deep with the door open.
• The lift is also unavailable to use during an emergency, i.e. in the event of a fire.
• We welcome dogs at the Old Hall Hotel.

• On arrival guests are advised to come into the hotel reception and check in. There is public car parking available in front, opposite and down the sides of the hotel we have exclusive rights to 24 hour parking in these areas for our guests. Valid tickets for this can only be obtained from our reception on arrival during check in.
• Our reception is open from 7am until 11 pm, if your arrival is going to be later than this please advise us and we will ask the night manager to expect your arrival.
• The front entrance is lit until midnight each night, there are several street lamps illuminating the parking areas during the hours of darkness.
• We will be happy to assist guests with luggage if this is required.
• It is possible to drop off at the front door of the hotel for anyone with mobility impairment by briefly double parking on the wide road in front of the hotel.
• There is a revolving doorway at the main entrance of the hotel we have a disabled call bell to the left of the front door. When this is pressed a member of staff will come to assist by opening the door up fully.

• The front door and main corridor of the hotel are wide up to reception, there are no steps. The reception desk has a 75cm high counter.
• On arrival, guests are required to complete our registration form and are given full check in information and our facilities explained.
• Seating is provided in the residents lounges on either side of the front entrance.
• We have a mobile loop hearing aid system situated in reception, which is available for use. We have no permanent music playing within the hotel but occasionally will have a live pianist playing in the restaurant.
• We have a pad and pen available at reception and writing pads and pencils are provided in the rooms.
• A familiarisation tour or escorted visit is available upon prior request.

• Lift - small lift access to some rooms on first and second floors, entrance to lift only 67cm wide with a manual door, assistance available from reception if required. Not available in emergency, i.e. in case of fire.
• All public areas are carpeted with the exception of the restaurant which has a wooden floor. All areas on the ground floor have level access with the exception of one of our conference/function rooms having a step down into it for which we have a ramp available on request.
• We do not have a public telephone available within the hotel. We are happy to make emergency calls/ telephone taxis on request at reception.
• We have baby changing facilities available.
• We welcome dogs into the George Potter Bar or either of the two front lounges within the hotel. Water bowls available upon request, there is a large public park opposite the hotel for walking.

• The toilets are located past reception and left at the end of the main corridor. We have a large disabled access unisex toilet with a handrail and emergency call bell.
• The route to the facility is a wide carpeted level corridor.
• The baby changing facility is located within this toilet and folds down from the wall.

• The main restaurant is situated off the main corridor of the hotel and has a level access wooden floor with removable chairs, all service is provided at the table.
• The Wine Bar and George Potter bars are both of level access with carpeted flooring and removable chairs both these areas are counter serviced but waitress service can be available upon request.
• The wine bar entrance is 75cm wide.
• Menus are can be made available with large print, or a staff help with menus is always on offer. Our kitchen can cater for any special dietry requirements upon request.

• Laundry services are available from reception.

We have an outdoor courtyard accesible through the wine bar,the doorway is 105cm wide. There are outdoor tables available throughout the summer.

We have three conference/ function rooms available on the ground floor of the hotel these are all carpeted rooms with level access with the exception of the Shrewsbury room whic has a step down into it. We have a ramp available upon request. All these rooms are accesible from the main corridor.

We have 39 bedrooms spread over two floors, some of the rooms listed below are easily accessible from the lift, whereas others have steps and long corridors in order to reach them. All sets of steps on the two floors have hand rails to assist. The list below denotes bedrooms with no steps from the lift and proximity.

• First Floor
• Room 2: Classic Double Bedroom Quite small room with steps down to reach from the lift, but wide corridor. View of the gardens, on Corner of the hotel, Large 5ft Bed with bath and shower in bath.
• Room 3: Classic double room with view of the gardens, steps from the lift with wide corridor. The room has a bath with shower in the bath. Large 6ft Bed in room.
• Room 5: Classic Twin Bedroom, Medium in size with view of the gardens, bath with walk in shower.
• Room 6: Classic Twin Bedroom, Medium size with view of the Gardens, 6 steps up to the bath room. Bath with shower in the bath.
• Room 7: Executive Double Bedroom, Large room with view of the gardens. Bath with shower in the bath.
• Room 8: Four Poster Bedroom, Large size with view of the gardens. Bath with shower in the bath. TV with subtitles
• Room 10: Executive Double Bedroom, with additional single bed. Large size with view of the gardens. Bath with shower in the bath.
• Room 11: Double Bedroom, Large in size situated at the back of the hotel. Bath with shower in the bath. The kitchen fan is located out side the window of this room, it is on from 7.00am until 11.00pm and makes a low humming noise.
• Room 12: Classic twin bedroom, small in size with a view of the Opera House. Bath with shower in the bath.
• Room 14: Classic Twin Bedroom, medium in size with a veiw of the courtyard. Bath with shower in the bath.
• Room 15: Single bedroom, Small in size with limited veiw. Bath with shower in the bath.
• Room 16: Classic Double Room, Medium in size at the back of the hotel with a limited view. The bedroom floor slopes slightly.
• Room 17: Single bedroom with walk in shower only, small in size with a view of the courtyard. Close to lift but steps with handrail down to reach the room.
• Room 18: Executive Double Bedroom, Large room with a view of the Crescent building. Bath with shower in the bath. Near to the lift with steps with handrail down to reach the room.
• Room 21: Classic Double Bedroom, Medium in size with a limited view. Bath with shower in the bath. Near to the lift with steps with handrail down to reach the room.
Room 22: Classic Twin Bedroom, medium in size with limited view as situated at the back of the hotel. Bath with shower in the bath. Near to the lift with steps with handrail down to reach the room.
• Room 23: Classic Twin Bedroom, Large room with a view of the Crescent building. Bath and walk in Shower, close to the lift with no steps from lift to room.
• Room 24: Classic Double Bedroom, Large room, close to the lift with no steps from the lift to the room. View of the slopes. Walk in Shower only. Large 5ft bed.
• Room 25: Classic Double Bedroom, Large room with view of the slopes, Large 6ft Bed, close to lift with no steps from lift to the room. Bath with shower in the bath.
• Room 26: Mary's Bower. This is our |Bridal suite, a large room with a view of the Courtyard. Near to the lift but with steps down to room with handrail. Bath with shower in the bath.
• Room 27: Large room with Four Poster bed, with view of the slopes. Bath with shower in the bath.
• Room 28: Large room with four poster bed, view of the courtyard. Bath with shower in the bath. Near to the lift with steps down with handrail.
• Room 29: Executive Double room. Large room with view of the slopes. Bath with shower in the bath. Additional single bed in the room.
• Second Floor
• Room 30: Executive double, large room with view of the Slopes. Bath with shower in the bath. Single sofa Bed in the room.
• Room 31: Executive Double Bedroom, Large room with view of the slopes. Bath with shower in the bath. Quiet. Close to the lift no steps from the lift to the room.
• Room 33: Classic Double bedroom, smaller room with view of the slopes. Bath with shower in the bath. Near lift no steps from lift to the room.
• Room 35:Classic Twin Bedroom, Medium in size with a limited view. Bath with shower in the bath. Next to the lift with no steps from lift to room.
• Room 36: Executive Double Bedroom, Medium in size with limited view. Bath with shower in the bath. Quiet Room.
• Room 37: Double Bedroom, Smaller room with limited view. Bath with shower in the bath.
• Room 38: Classic Double Bedroom, Medium size with limited view. Bath with shower in the bath.
• Room 39: Executive Double bedroom. Large room with veiw of Courtyard. Walk in Shower and separate bath.
• Room 40: Smaller Double Bedroom with view of the Gardens. Bath with shower in the bath.
• Room 41: Smallest double with view of the Gardens. Bath with shower in the bath.
• Room 42: Double Bedroom, Medium in size with view of the Courtyard. Bath with shower in the bath.
• Room 43: Large Double Bed room with view of the Gardens. Bath with shower in the bath.
• Room 44: Smaller Double Bedroom with view of the Gardens On Corner of hotel, far from the lift. Bath with shower in the bath.
• Room 45: Executive Double Bedroom, Large room with a view of the Slopes. Bath with shower in the bath. Single sofa bed in the room.
• Flat - Accessible from the first floor steep steps up comprising a 1 single bedroom & bath Room. 1 DB & 2 SB with separate b/room. Kitchen, Living area and landing view of Opera House
• All rooms are non smoking bedrooms.
• We have non-feather pillows available. A vibrating alarm pillow is also available upon request.
• We allow dogs to stay in bedrooms when pre arranged.
• Staff assistance/ familiarisation tour available on request.
• All rooms have tea and coffee making facilities available.

• Mobile phone reception can be restricted within the hotel due to the very old thick walls.
• We are totally non-smoking.
• A selection of local information is available in our displays/ entrance hall, the Tourist Information Centre is located next door to the hotel.
• There is an information folder in each bedroom with guest information about the hotel, Buxton and surrounding areas.
• Emergency escape routes are displayed on the inside of each bedroom door.

Address: Old Hall Hotel, Buxton, Derbyshire, SK17 6BD
Telephone: 0129822841
Fax: 01298 72437
Minicom: n/a
Email: reception@oldhallhotelbuxton.co.uk
Website: www.oldhallhotelbuxton.co.uk
Hours of operation: 24 hours
Local equipment hire companies: The British Red Cross 01298 73411 (subject to opening hours)
Local accessible taxi numbers: 01298 23457

To be confirmed

We welcome your feedback to help us continuously improve if you have any comments please phone 01298 22841 or email reception@oldhallhotelbuxton.co.uk